TitleSubtitleKeywordsStakeholdersObjective of approachBodyUSPResourcesSuccess factorsBarriersContact informationRelated SchemasTools
Crowd IntelligenceUsing crowd intelligence tools for early evaluation of product ideasCrowd intelligence, Collective intelligence, Agile processesConsumer, Large Company, Research Organisation, SME, University Include internal and external expertise in early evaluation of product ideas Save time for internal and external experts Modern software solutions (e.g. innovation platforms) allow to involve selected internal and external experts at an early stage of product ideas. These experts are asked to evaluate product ideas and give some feedback. The evaluation can cover a simple star rating (comparable to amazon) up to an extensive reply to predefined central questions. Very efficient evaluation of product ideas in early stages of product development. Software salutation with rating functionality Clearly separate phases of creation of information from phases of evaluation (feedback) Allow for quick and easy feedback with the possibility to ask questions to the provider of feedback Including other experts too early can "destroy" ideas before their maturity is high enough to seriously being evaluated -> Clear responsibilities and structures how to treat feedback are necessary. IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Crowd IntelligenceAtizo, Chaordix, Hyve, Idea Connection, IDEENPORTAL, Innoget.com, Jovoto, NineSights, Open Innovation Cloud Platform, OpenIDEO, Rapid Experimentation and Deal Design (REDD), Studyka, TEAM- AND PROJECT ROOMS, IdeaScale, Jive X, Projectplace, Innocentive, Innoversia, Ideas4All , Nimble Bee, Innovation platform, HYPE GO!, IPI Singapore, BDVe Innovation Marketplace
Customer journey videosPresenting product concepts using customer journey videosCustomer journey, Product concept, VideoInvestor, Large Company, Research Organisation, SME, University Present product ideas and product concepts within 2 minutes Video scribing software (e.g. know from tutorial videos) use a comic style design to explain a product idea or product concept from a customer's perspective. It combines a structured story-telling approach with video technology and simple language. The preparation of the videos can be performed by the product developer or the marketing department. The videos help internal and external stakeholders to fully understand the key elements of a product idea or product concept within 2 minutes. A video customer journey is the easiest way to really understand a product idea from a customer's perspective Software licenses Competence in the field of video scribing software Ability to identify the key elements of a product idea and to prepare a structured story out of it Describing technology within the videos instead of use cases Fear of get used to video scribing software IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Customer journey videosVideo Scribe
Idea CompetitionIdea, Customer Integration, Open CallConsumer, Large Company, Research Organisation, UniversityIntegration of consumers into the innovation process to profit from external ideas and to adjust products and services to customers' needs and wishes through conducting a competition. Consumers can be integrated in the idea process via an (online) competition. It is a very good tool in the early stage of the innovation process to generate variable ideas. Cost efficient Time efficient Integration of a huge number of people is possible Competition Manager Incentives (if needed) Online tool (only for online competitions) Active competition manager Interesting question / problem Good incentives (if needed) Interested participants Clear communication about the process and the outcome Professional appearance Idea Competition
Innovation CoachesUsing innovation coaches to enable virtual development teamsInnovation coach, Process coaching, Development methodsLarge Company, University Increase productivity of virtual development teams Improve the process of collaboration in virtual teams Identify weaknesses in virtual collaboration and compile solutions Through involving innovation coaches into virtual teams in product development those teams are supported in conducting virtual meetings, using methods of product development and in coping with social problems. Innovation coaches do not work on content but enable virtual teams to tap their full potential. To do this innovation coaches moderate virtual meetings, give specific feedback on project progress and review the process of collaboration regularly. The degree of involvement of an innovation coach can vary depending from project type, project progress and the needs of team members. Separation of project work and process work to continuously improve virtual collaboration Team members Innovation coaches Appropriate media (incl. PC, collaboration software / media) Team members should provide feedback to the coach regularly Provide supervision for the coach in the sense of "coach the coach" Acceptance of the role of the innovation coach by the team members Innovation coaches must understand what the project team is working on (at least to a certain degree) IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Innovation CoachesAtizo, blueKiwi ZEN, Chaordix, Hyve, Idea Connection, IDEENPORTAL, Innoget.com, Jovoto, NineSights, Online Policy Briefs Environment, Open Innovation Cloud Platform, OpenIDEO, Rapid Experimentation and Deal Design (REDD), Studyka, TEAM- AND PROJECT ROOMS, YAMMER, IdeaScale, CA Flowdock, Slack, Jive X, Yet2, Projectplace, Innocentive, Innoversia, Ideas4All , MERLIN EEN PARTNERING TOOL, Nimble Bee, Generic tools - Content management, Innovation platform, HYPE GO!, Generic tools - Cloud file sharing
Innovation Navigator(TM)Customer Driven Approach to Innovationinnovation, technology scouting , commercializationLarge Company, Research Organisation, SME, UniversityThis personalized approach (and corresponding suite of services by Primary Care Innovation Consulting) treats Innovation as a process, build on the basis of real, assessed and verified customer Need(s). The Needs consist of Jobs-To-Be-Done (JTBD) that customers already trying to resolve using competing approaches/technologies. Identifying, describing and qualifying these jobs is a critical step in the innovation process. Even though the approach is very specific and customizable, the process is almost universal and could be used by: University TLO Start-Ups Small & Medium Enterprises Large Multinationals Incubators & Accelerators Venture Capital Groups Individual Entrepreneurs Seven Steps of The NavigatorTM: All Aboard! Kick off & Situational Summary Customer Discovery Need(s) Formulation. Jobs To Be Done. Pains & Gains Pivot – “New” Need(s) Based on Customers Feedback QuickLook Assessment. Project Feasibility Analysis Active Marketing. Presentation, Executive Summary. Scouting or Commercialization Deal Facilitation. Up to a Term Sheet Proprietory methodology. Competing Against Luck: The Story of Innovation and Customer Choice.by Clayton M. Christensen, Karen Dillon, Taddy Hall, David S. Duncan. HarperBusiness, 2016 Jobs To Be Done. Stephen Wunker, Jessica Wattman, David Farber. AMACOM, 2017 Jobs to be Done: Theory to Practice, Anthony W. Ulwick. IDEA BITE PRESS; 2016 The Startup Owner's Manual: The Step-by-Step Guide for Building a Great Company, by Steve Blank and Bob Dorf. K & S Ranch; 1 edition (March 1, 2012) The Wide Lens: A New Strategy for Innovation, by Ron Adner. Portfolio Hardcover (2012). Lean Customer Development: Building Products Your Customers Will Buy, by Cindy Alvarez. O'Reilly Media; 1 edition (June 8, 2014) Primary Care Innovation Consutling Dr. Eugene Buff, CLP, RTTP +1 (617) 331-1982 eugene.buff@prcareinnoconsult.com Innovation Navigator(TM)
Innovation platformUsing an innovation platform as social innovation hub in product developmentInnovation platform, Social collaboration, Product ideasLarge Company, University Improve product development activities through better integration of internal and external stakeholders Include elements of open innovation into early stages of product development processes Enable the usage of crowd intelligence The usage of an innovation platform as the social innovation hub for product development projects enables companies to increase success of product development projects. Innovations platforms allow to include internal and external innovation impulses and to continuously improve their quality and maturity over time. A big role plays the so-called crowd (internal and external persons) which continuously evaluates existing ideas and give some feedback and remarks to improve project results. Combining the strengths of a structured product development process with the strengths of open innovation approaches using an innovation platform. Professional innovation platform Innovation coaches Usability of the innovation platform Clearly distinguished phases of idea generation and valuation of ideas Integration of methods of product development on the innovation platform Using appropriate platform elements to allow for intrinsic and extrinsic motivation of the participants Motivation of providing ideas and giving feedback depends very much on the appreciation of this feedback Complicated usability IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Innovation platformAtizo, Chaordix, Hyve, Idea Connection, IDEENPORTAL, Innoget.com, Jovoto, NineSights, Open Innovation Cloud Platform, OpenIDEO, Rapid Experimentation and Deal Design (REDD), Studyka, TEAM- AND PROJECT ROOMS, IdeaScale, Jive X, Projectplace, Innocentive, Innoversia, Ideas4All , Nimble Bee, HYPE GO!, IPI Singapore, BDVe Innovation Marketplace
LIV INImplementing RRI through co-creation of smart futures in industry and citizensRRI : Responsible Research and Innovation, Co-creation , smart homes , smart healthConsumer, Investor, Large Company, SMEIn the Liv:in initiative major ICT industry leaders work together for co-creating RRI (Responsible Research and Innovation) compliance innovations. The main objectives are: engange industry leaders, experts and general public to research with responsible ways of co-creating innovation build capacity for RRI principles implementation  transform attitudes towards RRI from risk to oportunities Liv:in aims at demostrating that RRI compliance is an added value for ICT industry, specially in the area of smart future living. Smart future living directly impacts the life of citizens having a great societal relevance as well as it is a major emerging market, and therefore a bussiness oportunity. Six living labs are proposed as well as the development of a virtual community platform.   The Liv:in will create both physical and virtual spaces for co-creating smart future living systems. Successful implementation of the liv:in labs Sucessful implementation of the Virtual Community Sucessful dialogue on RRI with key industry leaders Effective recruting process for meaningful citizen engagement Atos Spain SAE. Manuel Perez. manuel.perez@atos.net LIV INInnovation platform
Live online trainingUsing live training to improve professional skills (on the job) Training, Virtual teams, OnlineLarge Company, Research Organisation, SME, University Provide high-quality training with minimal effort Online trainings are well known from professional teaching companies. As virtual teams meet much more seldom compared to on-site teams the informal competence exchange does often not work properly, e.g. showing a colleague how to use a software tool. To level this out live trainings can be used. At live trainings a colleague presents a competence he or she has to other team members using conferencing tools. It usually consists of a short theoretical introduction, followed by live demonstration and best practices. The sessions close with a final discussion. Use the competence of virtual teams to a much higher degree for mutual teaching. Conferencing software Openness and skills of team members Prevention of not-invented-here-syndrome IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Live online trainingblueKiwi ZEN, Online Policy Briefs Environment, YAMMER, CA Flowdock, Slack, Yet2, Instant Agenda, MERLIN EEN PARTNERING TOOL, Generic tools - Audio & video live communication, Generic tools - Cloud file sharing
Mockups in virtual teamsUsing mockups for early validation in virtual teams in product developmentMockup, Product concept, Virtual teamInvestor, Large Company, Research Organisation, SME, University Early clarification of design, functionality and look and feel of a later product The system of objectives is often not clearly defined in early stages of product development. On-site teams often meet and therefore have the change of hamonizing their understanding and their imagination of the later product, e.g. through using of sketches, gestures, etc.. As virtual teams do often not have this change so often it is helpful to prepare early mockups. Depending from the product this can be a virtual mockups (for physical products) or a highly interlinked PDF file allowing for quasi browing through an application (for software), e.g. prepared by a special mockup software. Early clarification of design, functionality and look and feel of a later product. Mockup tools Awareness of the importance of visual explication for virtual teams Availability of appropriate software tools Arranging with missunderstanding IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Mockups in virtual teamsBalsamiq Mockups, Open Innovation Cloud Platform
Project surveysUsing regular surveys for real time evaluation of virtual project teams Survey, Virtual teams, Online collaborationLarge Company, Research Organisation, University Early identification of possible problems within virtual teams Regular monitoring of virtual teams Regular project survey supports identification of possible problems within virtual teams. As those teams often do not meet informally (e.g. at the coffee machine) problems concerning motivation, work content, e.g. are harder to identify. Additionally those teams are concerned with other issues like software tools, project planning, etc.. Project survey which are conducted once a week (preferably on fridays) within less than 5 minutes can help to identify problems and help monitoring long-term issues like the acceptance of a certain software tools. Avoid dissatisfaction and identify synergy potential within virtual teams. Online survey tool 5 minutes of time from each team member every Friday Ability and willingness to participate None IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe Germany Project surveyschallenge.gov, Lime survey, SurveyMonkey, Survio
Software partnershipsEstablishing partnerships between software enterprises and students´product development Software, Partnership, CooperationLarge Company, University Reduce development time of software Increase software quality early Provide high-end software solutions for students´ product development projects Innovative software solutions for applications (e.g. innovations platforms) in product development often need a long-time evaluation. Providing these software solutions to students´ development projects to get early feedback by test users is one way to push up market entry. This helps the students to receive access to software they otherwise couldn´t afford. On the other hand the feedback by so-called digital natives which use the software under realistic conditions unhides all kinds of weaknesses and helps to improve the software solutions. Use high potential students within product development projects as beta-users for high-end software solutions. Software solution Continuos information flow between students and software developer Provide posibilities for fast feedback from users to developers Provide information about how the feedback will be used or why it won't be used for transparency and motivational reasons The software enterprise must have clear responsibilities and structures how to include students´ feedback into the improvement of software solutions IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Software partnershipsInstant Agenda, Generic tools - Audio & video live communication, ElasTest
Students as product developersInvolve students into real product development projectsStudents, Product development, Project workLarge Company, Research Organisation, SME, University Use creative potential of students to create innovative product concepts Identify talents as later colleagues Within these projects students of mechanical engineering (or other engeineering courses) develop real products in cooperation with an industrial company. The company provides the task assignment. The university is responsible for project planning, development methods and processes as well as for teaching. The students are guided through a real product development project within about 4 month and present their results after every phase in milestones and at the project close-out. Unique combination of science, teaching and innovation. Between 40 and 80 students Hardware and software Project partner, university Huge pool of creativity Highly relevant products Motivation of students might be fragile IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Students as product developersOnline Policy Briefs Environment, blueKiwi ZEN, YAMMER, CA Flowdock, Slack, Yet2, Instant Agenda, MERLIN EEN PARTNERING TOOL, Generic tools - Audio & video live communication, Generic tools - Cloud file sharing, TELANTO
Virtual co-creation in product developmentEstablishing virtual co-creation between different organisationsCo-creation, External expertise, Strategic partnershipsLarge Company, Research Organisation, SME, University Build up trust in strategic partnerships Situation-specific involvement of external expertise Early evaluation of project results by purchaser To improve agile collaboration within partnerships between companies, universities and RTOs, it is necessary to work with short iteration loops. One very efficient approach to support this is the usage of co-creation environments. Co-creation environments allow the purchaser to identify shortcomings in projects early. On the other hand the contractor can get fast feedback and identify ambiguity early. This increases project quality and reduces the risk of rework. Allow synchronous collaboration between organisations at different locations. Appropriate media (incl. PC, collaboration software / media) Innovation coaches Highly motivated teams Allow for personal meetings at project start and in between Virtual co-creation must be accompanied by local meetings to establish a strong partnership Critical situations can be identified but often not solved in virtual co-creation IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Virtual co-creation in product developmentAtizo, Chaordix, Hyve, Idea Connection, IDEENPORTAL, Innoget.com, Jovoto, NineSights, Open Innovation Cloud Platform, OpenIDEO, Rapid Experimentation and Deal Design (REDD), Studyka, TEAM- AND PROJECT ROOMS, IdeaScale, Jive X, Projectplace, Innocentive, Innoversia, Ideas4All , Nimble Bee, Innovation platform, HYPE GO!, ElasTest
Virtual creativity sessionsImplementing creativity methods into virtual collaboration Creativity, Virtual teams, MethodsLarge Company, Research Organisation, University Use the creativity potential of virtual teams As virtual teams meet very seldom at a common location, they do not often have the change to really work together, e.g. sitting together at one PC or conducting a workshop. Virtual creativity sessions provide a platform to not only discuss existing ideas (like in web conferences) but to really be creative together. Those sessions often use a common software platform and an adaption of well-known creativity methods. Using creativity potential also in virtual teams. Software tool (e.g. innovation platform) Team members Moderator Openness for creativity methods Software problems IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Virtual creativity sessionsProtoSphere, Generic tools - Collaborative Mind Mapping, Generic tools - Online Brainstorming
Virtual feedback session Using web conference session for quality checks and milestonesVirtual teams, Quality check, FeedbackLarge Company, Research Organisation, University Reduce travel expenses Many milestones and important feedback meetings take place at one location even if virtual teams are concerned. With appropriate software tools and a high quality moderator who is aware of appropriate medhods (like e.g. virtual sounding board). It is possible to conduct a high degree of such meetings in virtual rooms. Bringing a higher degree of milestone meetings and quality checks into a virtual environment. Software tools High quality moderator Appropriate tools Problems with trust and software tools IPEK - Institute of product engineering, Kaiserstrasse 10, 76131 Karlsruhe, Germany Virtual feedback session Instant Agenda, Generic tools - Audio & video live communication