SAP Success Factors / SAP Jam

SAP Jam is a cloud-based enterprise social networking suite and collaboration app that helps users connect with employees, partners, and customers.

Business Case (short): 

SAP Jam is an in-context collaboration platform that brings collaboration into key work processes across all lines of business. SAP Jam allows employees to collaborate and share documents and ideas around a topic or goal, instead of having to do so through emails and other avenues that are harder to manage and track.

Business Case (extended): 

SAP Jam combines elements of SAP's prior social collaboration platform, SAP StreamWork with SuccessFactors Jam, a collaboration platform that SAP acquired when it purchased SuccessFactors, a maker of on-demand human resources software.


The tool provides personal profiles, microblogging, document and content sharing, discussions and chat rooms, instant messaging, discussions and polls, task management and other project collaboration tools. Team leaders can assign tasks and monitor performance and project progress. Stakeholders, partners and clients can also be kept updated on project progress by logging into SAP Jam. SAP Jam helps the new hire onboarding procedure with training tools like the capability to set up online classrooms and courses. Employees can share files, documents, screen recordings, videos and more with new hires. New hires use SAP Jam's groups and communities to connect with subject experts and colleagues to quickly find answers to queries.

Process description: 

Enterprise social networking with numerous functionalities. Social collaboration

Any. Large Enterprises, Mid Size Business.
Requirements to implement in an organization: 

not availble

Technology & integration: 

Windows, Android, iPhone/iPad, Mac.